Below are some tips on how to resolve errors during the upload process. If they do not resolve your issue, please contact Customer Support.
June 8, 2022, the Libre2 iPhone App Fails to open using iOS 16.0 Beta 1 on my iPhone 12 Pro. Glad I only had 4 days left on the patch! Aug 15/22 - still not working for me. Tried customer support - basically asked for log info and details on app that I explained crashes upon opening. Not a great experience. Connect your phone. Make sure that your phone has. the latest software update and. is connected to a network, either WiFi or cellular. Have your sensor ready. Keep your sensor close by so. you can apply it when ready. CGM = continuous glucose monitoring.My Libre 2 came with a reader. I like it because I can use test strips with it to verify a reading with the sensor. If I use my iPhone I have to carry a separate meter. I found it sometimes took several tries to get a sensor read with the iPhone which has iOs 15 on it. Frequently, I would get a message to wait 10 minutes and try again.
It now seems to be working fine. Sensitivity on the app is back to normal and scans work first time with the beep. Crisgood - to delete the app you press and hold until a list of options appear including "remove App". Select this and select "Delete App" then you can just reinstall it.
The release is now 2.5.2 and the 2.5.2 apk is available from various places (I did not want to root my phone)? My previous non patched libre app has been automatically updated to 2.5.2 (though the libre itself is still version 1 - I am hoping libre2 will be available generally from January here).
Other trademarks are the property of their respective owners. ©2022 Abbott ART41556-202 Rev. K 09/22. MOBILE DEVICE & OS COMPATIBILITY. Popular mobile devices and operating systems (OS) are regularly tested to evaluate NFC scan performance, Bluetooth connectivity, and app compatibility with Sensors. Refer to the diagram for the NFC scan
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